Firefighter challenge coins are the perfect tribute to mark key achievements by members of this vital emergency service. Firefighter Coins are also perfect to give to members of the public at events to help build bonds with the community and raise awareness of fire prevention methods. Crafting top-quality coins and meeting the expectations of each of our customers are just a few reasons why Custom Challenge Coins is one of the leaders in the challenge coin industry.
Because firefighting is such an old and noble profession, there are many traditions and symbols which have become associated with it. Our designers understand the meanings behind images such as the Maltese Cross, St Florian, patron saint of firefighters and rescuers. They also know how important it is to ensure totally accurate depictions of apparatus and equipment, such as a fire engine, hose, axe or helmet. Our attention to detail in this regard is legendary.
Once your piece has been designed, our talented craftsmen and women mint it to the highest standards with fine quality enameling. This ensures that the details are perfectly reproduced, to create coins and medals you can be justly proud to present.
Ordering from us is easy, smooth and hassle-free. We keep in touch with you throughout the process to let you know how things are progressing, from artwork and proof approval, through to production and delivery.
Although most firefighter coins are round in shape, we are happy to create any size, shape or color you wish including metal colors gold, silver, copper, black nickel and brass.
Colors can be on one side or both, and there is a choice of options for the edges, including bevel, rope-cut and cross cut. Artwork and revisions are free and there is also no charge for color matching to get the exact shade of your unit’s colors.
Once an order is sent to production the standard production and delivery turnaround time is 3 – 3.5 weeks. Our customer care team will advise you of specific timelines based on your custom order prior to order completion.
Yes! We do offer shipping to APO / FPO addresses at no extra charge to our service men and women for the 1st 100 of any product. After the first 100 product items we charge $0.24 per coin after that. Please keep in mind that shipping to an APO / FPO address will add 1-3 weeks to the order production and shipping timelines.
All sales on custom products are final. We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully. Many of our custom products are hand-made or involve hand processing and as a result will differ slightly from piece to piece and are not capable of matching the print 100%. Slight variations, as defined as aesthetic differences on 5% or less of any product are considered normal and therefore acceptable If the goods are faulty, please let us know within 7 days of receipt and we will meet our obligations under the applicable laws to rectify the situation.
We have worked with thousands of clients and make the process EASY from start to finish, fast, and pain free.
+ The 1st step is to submit your coin design ideas and details through our website here or by contacting our customer care team.
+ We’ll provide you an initial estimate and coin design proof within 24 hours of your submission.
+ If needed, we offer free revisions until we get the design exactly how you envisioned it.
+ Lastly, once you approve your final proof and complete the final invoice payment we will send your project to production.
Please note that all purchases of custom products are considered final. As custom orders are specifically tailored, we cannot offer refunds for changes of mind, so we encourage you to make your selections carefully. Given the hand-made nature or hand-processed elements of many of our custom products, slight variations between items are to be expected. Slight variations, as defined as aesthetic differences on 5% or less of the product are deemed normal and are not typically grounds for a refund.
However, if your items are defective or do not meet a reasonable level of quality, please inform us within 7 days of receiving your order. We are committed to upholding our responsibilities under the relevant consumer laws to address and resolve any issues with faulty goods.
Your complete satisfaction with your coins is our top priority. While it's uncommon, if you encounter any issues with craftsmanship, quality, or your delivery, please contact us within 7 days. We are committed to going above and beyond to resolve any concerns swiftly and to your total satisfaction.
Challenge coins have various processes and types of coins to achieve different design stylings. Simply put, Soft Enamel are textured, with the enamel filled below the metal ridges, while Hard Enamel are smooth, the overfilled enamel polished smooth against the metal. You can have one side of your coin be soft enamel and the other side be hard enamel.
Challenge coins can come in a variety of sizes and shapes but the most common coin size is 2.0”, followed by 1.75” and then 1.5”. If we have concerns about your selection our team will let you know the optimal size of your coin based on your design.
The majority of our coins are die struck into brass. Large, custom shaped, or designs with large cutout areas will be cast from a zinc alloy. We made a video that goes into further details here.
Die struck coins have the designs transferred to a front & back mold, the raw brass being struck by each mold with enough force to transfer both the raised & recessed areas of the design into the brass. Die Cast molds are fit together and molten zinc metal is injected into the die to create the coin blank. You can also read our article in our resources section here!
After your order proceeds to production, the typical timeframe for production and delivery is between 3 to 3.5 weeks. Our customer care team will provide you with detailed timelines tailored to your custom order before finalizing your purchase.
Yes! Expedited service is available for an extra charge. For inquiries about rush option availability and details, please connect with our customer support team. Please note that rush delivery cannot be extended to APO/FPO or international addresses.
There are a variety of options you can choose when deciding to make your own custom challenge coin. Options can vary depending on your coin design and can be as simple or as complex as your desire. Between coins sizes, plating type, and additional add-on options, the options are plentiful. To learn more about the options available please watch our video here.
The minimum coin order quantity is 25. You can order any quantity as long as it meets our minimum. There are various price point breaks based on quantity that provide some great savings.
If you have additional questions please visit our FAQ Page
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